1. Automated Invoice Processing
Tools:
AI Builder, Power Automate, Business Central.
Outcome:
Reduce manual data entry, accelerate AP processes, and minimize errors.
2. Cash Flow Forecasting
Tools:
Business Central Cash Flow Forecast, Power BI.
Outcome:
Improved cash flow visibility, liquidity planning, and proactive decision-making.
3. Expense Fraud Detection
Tools:
Azure Machine Learning, Microsoft Fabric, Power BI.
Outcome:
Detect anomalies, increase compliance, and reduce financial losses.
1. Sales Forecasting
Tools:
Dynamics 365 Sales Insights, Power BI, Business Central.
Outcome:
Accurate sales predictions, better target setting, and enhanced sales strategy.
2. Customer Churn Prediction
Tools:
Dynamics 365 Customer Insights, Azure Machine Learning.
Outcome:
Retain customers, increase customer lifetime value, and reduce churn rates.
3. Intelligent Lead Scoring
Tools:
Dynamics 365 Sales Insights, Power Automate.
Outcome:
Prioritize high-potential leads and improve conversion rates.
1. Customer Segmentation
Tools:
Dynamics 365 Customer Insights, Azure AI, Power BI.
Outcome:
Enable personalized marketing campaigns and improve marketing ROI.
2. Content Generation & Personalization
Tools:
Microsoft Copilot, Dynamics 365 Marketing, Azure OpenAI Service.
Outcome:
Faster content creation, more relevant communication, and increased customer engagement.
3. Campaign Performance Prediction
Tools:
Azure Machine Learning, Power BI.
Outcome:
Optimize marketing strategies and improve campaign success rates.
1. Talent Acquisition & Candidate Screening
Tools:
Microsoft Copilot for Microsoft 365, LinkedIn Talent Insights, Power Automate.
Outcome:
Accelerate hiring processes and select better-fit candidates.
2. Employee Attrition Prediction
Tools:
Dynamics 365 Human Resources, Azure Machine Learning.
Outcome:
Reduce turnover through proactive retention strategies.
3. Automated Employee Onboarding
Tools:
Power Virtual Agents, Power Automate, Microsoft Teams.
Outcome:
Streamline onboarding, improve new hire experience, and ensure compliance.
1. Demand Forecasting
Tools:
Dynamics 365 Supply Chain Management, Azure Machine Learning, Business Central.
Outcome:
Optimize inventory levels and reduce stockouts.
2. Supplier Risk Analysis
Tools:
Azure Cognitive Services, Dynamics 365 Supply Chain Management, Power BI.
Outcome:
Mitigate supplier risks and ensure supply chain resilience.
3. Automated Purchase Order Processing
Tools:
AI Builder (Form Processing), Power Automate, Business Central.
Outcome:
Reduce manual PO processing time and minimize data entry errors.
1. AI-Powered Chatbots
Tools:
Power Virtual Agents, Dynamics 365 Customer Service, Microsoft Teams.
Outcome:
Provide 24/7 customer support and reduce case volume for agents.
2. Sentiment Analysis on Feedback
Tools:
Azure Cognitive Services - Text Analytics, Dynamics 365 Customer Voice.
Outcome:
Gain insights into customer satisfaction and proactively address concerns.
3. Case Resolution Recommendation
Tools:
Dynamics 365 Customer Service Insights, Microsoft Copilot.
Outcome:
Speed up case resolution and increase agent productivity.
1. Predictive Maintenance
Tools:
Azure IoT, Dynamics 365 Field Service, Business Central.
Outcome:
Reduce equipment downtime and extend asset lifespan.
2. Production Quality Control
Tools:
Azure Computer Vision, Power BI, Dynamics 365 Supply Chain Management.
Outcome:
Increase production quality and reduce defects.
3. Inventory Optimization
Tools:
Dynamics 365 Supply Chain Management, Business Central.
Outcome:
Minimize inventory costs and prevent stockouts.
1. Proactive Threat Detection
Tools:
Microsoft Defender for Business, Azure Sentinel.
Outcome:
Detect threats early and enhance cybersecurity defenses.
2. Process Automation with AI
Tools:
Power Automate, AI Builder, Business Central.
Outcome:
Automate repetitive IT tasks and improve operational efficiency.
3. Anomaly Detection in System Logs
Tools:
Azure Monitor, Azure Machine Learning.
Outcome:
Identify and resolve system issues before they impact operations.
🚀 Finance & Accounting
✅ Faster invoice processing, reduced errors, and lower operational costs.
✅ Improved cash flow visibility for better financial planning and decision-making.
✅ Early detection of expense fraud, minimizing financial losses and enhancing compliance.
🚀 Marketing
✅ Improved marketing ROI with precise customer segmentation and targeting.
✅ Faster content creation and personalized customer engagement at scale.
✅ Better campaign outcomes through AI-driven performance predictions.
🚀 Sales & CRM
✅ Accurate sales forecasts, enabling smarter resource allocation and goal setting.
✅ Increased customer retention by predicting churn and enabling proactive engagement.
✅ Higher lead conversion rates through AI-prioritized lead scoring.
🚀 Human Resources
✅ Faster hiring processes with AI-automated candidate screening.
✅ Reduced employee turnover by predicting attrition risks and enabling retention strategies.
✅ Streamlined onboarding processes that enhance new hire experiences and productivity.
🚀 Procurement & Supply Chain
✅ Optimized inventory levels, reducing stockouts and excess inventory.
✅ Improved supplier risk management, ensuring supply chain resilience.
✅ Faster and more accurate purchase order processing, minimizing delays and manual errors.
🚀 Customer Service
✅ 24/7 customer support via AI chatbots, reducing service response times.
✅ Real-time customer sentiment insights, enabling proactive issue resolution.
✅ Faster case resolution with AI-recommended solutions, improving customer satisfaction.
🚀 Procurement & Supply Chain
✅ Optimized inventory levels, reducing stockouts and excess inventory.
✅ Improved supplier risk management, ensuring supply chain resilience.
✅ Faster and more accurate purchase order processing, minimizing delays and manual errors.
Learn how AI slashes operational expenses by automating repetitive tasks—eliminating inefficiencies and freeing your team to focus on what drives growth.
Gain predictive insights that replace uncertainty with data-driven decisions—helping you forecast sales, manage cash flow, and retain customers more effectively.
Discover practical, scalable AI solutions that integrate seamlessly with Microsoft Business Central—future-proofing your operations without disrupting your business.
I'm Len Onekeo, a seasoned Senior Financial Director-Controller and A.I. & Business Central Consultant. My expertise lies in leveraging AI, ERP, and automation to enhance efficiency and profitability within finance and business management. With a solid background in accounting and business process improvement, I've led teams in both manufacturing and service sectors to great success. Committed to innovation, I strategize and deploy tailored solutions that streamline operations and improve real-time data flow — all aimed at helping businesses thrive.
Harness AI and ERP to streamline processes and skyrocket profits.